For this week’s edition of #hcsm review I asked for posts from around the world to show us how social media is being use in healthcare, and in relation to health more generally. I received a wonderful selection of posts from all over the world.
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Wishful thinking in medical education: #hcsm review- the global edition

What do mHealth, eHealth and behavioral science mean for the future of healthcare? - O'Reilly Radar
We're living through one of the most dynamic periods in healthcare in our collective history. Earlier this year, Dr. Farzad Mostashari, the national coordinator of health IT, highlighted how the web, data and epatients are poised to revolutionize healthcare. The Internet is shaping healthcare in many ways, from the quantified self movement to participatory medicine, and even through the threat of a new "data divide" driven by unequal access to information, algorithmic and processing power.
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55% Of Brands Ignore Their Customers On Twitter And Facebook [STUDY] - AllTwitter
While 77 percent of consumers post about products, 67 percent of businesses have no means of measuring what is being said, and less than one in 20 have any insight into the sentiment of what is being said. This is both a huge threat and a massive lost opportunity. Not only are companies running the risk of losing customers by not addressing their issues shared online, but they are also walking past the opportunity to capitalize on positive comments made on the social web
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Altimeter Research Theme: The Dynamic Customer Journey | Web Strategy by Jeremiah Owyang | Social Media, Web Marketing
Connecting to customers is going to get more complicated, and brands (and their partners) must pay attention to the Dynamic Customer Journey.
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Discovery Communications Discovers the Meaning of Like - Brian Solis
The future of TV is much more than social, it’s a multi-screen experience that takes design. Often, producers, broadcast and movie marketers and brands alike underestimate the role social media plays as consumers watch, share, and interact. Whether its watching movies, TV shows or listening to music, consumers will have at least one-to-two other devices in grasp or within reach.
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Leading Experts Discuss Social Media ROI | DreamGrow Social Media
This blogpost is an extract of the interviews conducted for my master thesis on Social Media Business Usage with some of the world’s leading experts on social media.
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Health care journalists have tendencies similar to those of doctors
As a patient who was asked to speak at the Association of Health Care Journalists 2012 conference, I felt a bit covert. I wasn’t in a “backless gown,” rolling my IV pole down the hall of some hospital’s cardiac care unit. I wore an official lanyard and badge and mixed among health care journalists, yet I felt more like a dugout mom than savvy reporter.
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Social media marketing landscape complicated - Business Insider
This INSANE Graphic Shows How Ludicrously Complicated Social Media Marketing Is Now. Maybe this is the reason General Motors went "mental" and pulled its Facebook ad budget. Digital marketing is confusing—really confusing—as this insane graphic shows (below). Trying to navigate through the various new social media categories, blogs, sharing sites, and social media firms is an absolute mess.
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A Look at Social Media in Health Care -- Two Years Later - Perspectives - iHealthBeat
Two years ago I wrote an iHealthBeat Perspective, titled, "Social Media in Health Care: Barriers and Future Trends." Let's take a look at how far we have come and whether my predictions are on target.
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HealthCare Access Through Mobile Technology | HealthWorks Collective
"Mobile health is not about healthcare and mobile phones; I think that's a misconception. It's healthcare that is available anytime, anywhere, wherever you need it, whenever you need it. It's healthcare that can be accessed by whatever you have, be it your mobile phone, be it your television, your radio, or your iPod. That's the kind of healthcare that we are talking about."
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